Faq
Q.What is the Check-in and Check-out Time?
A.Check in time is at 2pm and check out time is at 12. 00 noon.
Q. What foreign Currencies are accepted?
A. American Dollars, Canadian, Pound Sterling and Euros
Q.Are Travellers Cheques accepted?
A.Yes, and you get only Guyanese dollars.
Q.What Credit Cards are accepted?
A.All Major credit cards. Master Card, Visa and American Express. We do not accept Discover cards.
Q.What is the Hotel’s Guarantee policy?
A.We Guarantee a room if you provide any Major Credit Cards or Corporate Company letters.
Q. What is the Hotel’s cancellation policy?
A. Reservation must be cancelled by 12 Noon on the day prior to arrival. Reservations not guaranteed by credit card or letter will be held until 6.00 pm of the day of arrival, after which it will be released.
Q.Do you have an ATM?
A.Yes, and it only dispense Guyana dollars.
Q.What is the weather like in Guyana?
A.Tropical with rains in May and June.
Q.What is the distance to the Hotel from the Airport? How much the Taxi cost?
A.The distance is 45 mins drive from the Airport. The cost for the taxi is Us$24.00 or GY$ 4,800.00
Q.What is the distance to the City Centre from the Hotel? How much is the Taxi Cost?
A.It’s about ten mins inclusive of traffic and the cost is around GY$3.40 or US $2.00.
Q.How much is the Airport Tax?
A.Airport tax is US$21.00 or GY$4,000.
Q.Can we book a tour from the Hotel?
A.Yes, we have a travel desk “Evergreen Adventures”that is located in our lobby.
Q.Do you have postal delivery to the Hotel?
A.Yes
Q.What Courier Companies are there in Guyana?
A.Fedex, D.H.L. UPS